LearnPolishwithWeronika.com
Updated: 19th of April 2024
1.1 Welcome! These Terms and Conditions (hereinafter known as “T&C”) apply to the entire contents of this website and mobile device offering under the domain names www.learnpolishwithweronika.com, (known as the “Website”, “Company” or “WSHH”), and to all contracts entered into by purchasing our courses and to any correspondence between us and you (hereinafter known as the User). Please read these terms with understanding before using this Website. Using this Website shows that the User accepts these terms regardless of whether or not the User buys any courses, products, or other materials from us. If you do not agree to these terms, do not use this Website. This Website and all of its content, including but not limited to, all text, images, audio, video, and other media are owned and copyrighted by “Learn Polish with Weronika” (a brand name of WSHH Services LTD) or have been purchased from a third party who owns the copyright. These T&Cs are applicable in equal measure to both complimentary and non-complimentary offers from the Website. The T&C may be updated or amended at any time, and the T&C will include a date of revision at the top of the document.
1.2 Please note that the T&C contains a mandatory arbitration of disputes provision that requires the use of arbitration on an individual basis to resolve disputes in certain circumstances, rather than jury trials or class action lawsuits. The User and the Company each agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a Class, Consolidated or Representative Action. The User and the WSHH both waive any right to a jury trial.
1.3 This legal notice and T&C shall be governed by and construed following the laws of the Republic of Cyprus. Any dispute arising out of or connected with this legal notice shall be subject to the exclusive jurisdiction of the Cypriot courts under Cypriot law.
1.4 The T&C constitutes the entire agreement between the User and Company and governs your use of the Website, superseding any prior agreements between you and Company concerning the Website. You may be subject to additional terms and conditions that will apply when you use or purchase the Company’s services and products.
1.5 The failure of WSHH to exercise or enforce any right or provision of the T&C shall not constitute a waiver of such right or provision.
2.1. The Services provided by WSHH allow users to access and use a variety of educational services, including learning or practising a language. Company may, with sole discretion and at any time, update, change, suspend, make improvements to or discontinue any aspect or all of the Service, temporarily or permanently.
2.2. By accessing any part of this Website, you shall be deemed to have accepted this legal notice in full. WSHH reserves the right, at any time and from time to time, temporarily or permanently, in whole or in part, to: modify or discontinue the Website with or without notice; limit the Website’s availability to any person, geographic area or jurisdiction we choose; charge fees in connection with the use of the website; modify and/or waive any fees charged in connection with the Website; and/or offer opportunities to some or all users of the Website. You agree that neither we nor any affiliated entity shall be liable to you or to any third party for any modification, suspension or discontinuance of the Website, in whole or in part, or of any service, software, content, submission, feature or product offered through the Website. Your continued use of the Site after such changes will indicate your acceptance of such changes. You should check this Website from time to time to review the then current legal notice. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at this Website.
2.3. While WSHH attempts to ensure that the Website and its products are normally available 24 hours a day, WSHH shall not be liable if for any reason the Website or its products are unavailable at any time or for any period. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons within or beyond the control of WSHH.
3.1. WSHH grants you a limited licence to access and make use of the Website. As a condition of such licence, you agree:
3.1.1. not to download or modify any part of the Website, except with the express and prior written consent of WSHH;
3.1.2. not to download or copy any account information for the benefit of another merchant;
3.1.3. not to collect or make any use of any product listings, descriptions, or prices;
3.1.4. not to resell or make any commercial use of this Website or its contents;
3.1.5. not to reproduce, duplicate, copy, sell, resell or otherwise exploit the Website for any commercial purpose without express written consent of WSHH;
3.1.6. not to make any derivative use of this Website or its contents;
3.1.7. not to frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of LearnPolishwithWeronika.com and it’s group companies without express written consent of WSHH;
3.1.8. not to use any meta tags or any other “hidden text” utilising the Learn Polish with Weronika or WSHH name or trademarks without the express written consent of WSHH; and
3.1.9. not reproduce or store any part of this Website in any other website or include any part of this Website in any public or private electronic retrieval system or service without prior written permission from WSHH.
3.2. The copyright and other intellectual property rights in all material on this Website (including without limitation text, photographs and graphics) are owned by WSHH or its licensors. If you breach any of the terms in this legal notice, your permission to use this Website automatically terminates. You are also advised that WSHH will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. All trademarks of WSHH indicated on the Website are trademarks of WSHH in the Republic of Cyprus. Without the prior consent of WSHH, you agree not to display or use in any manner the ‘LearnPolishwithWeronika.com’ or WSHH trademarks. Any rights not expressly granted in these terms are reserved.
3.3. The User agrees not to use or launch any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that accesses the Website in a manner that sends more request messages to the Website and/or its servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser. Notwithstanding the foregoing, WSHH grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. WSHH reserves the right to revoke these exceptions either generally or in specific cases. The User agrees not to collect or harvest any personally identifiable information, which includes account names, from the Website, nor to use the communication systems provided by the Website (e.g., comments, email) for any commercial solicitation purposes. The User agrees not to solicit, for commercial purposes, any Users with respect to their content. In all use of the Website and all associated services, website and mobile and/or tablet applications, the User agrees to comply with all applicable laws and regulations.
4.1. In connection with registering for and using the Service, you agree:
4.1.1. to provide accurate, current and complete information about you and/or your organisation as requested by the Website;
4.1.2. to use a sufficiently secure password and maintain the confidentiality of your password and other information related to the security of your account and not provide access to any third party; As soon as the you becomes aware or should have been become aware that access to his password has been obtained by a third party, he must change the password immediately.
4.1.3. to maintain and promptly update any registration information you provide to the Website, to keep such information accurate, current and complete;
4.1.4. to be fully responsible for all use of your account and for any actions that take place through your account.
4.1.5. to limit access provided to the Website to you as an individual and not provide the resources of the Website, accessed via your login, to any third party
4.2. General User Generated Content
4.2.1. Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary.
4.2.2. As a condition of submitting any ratings, reviews, information, data, text, photographs, audio clips, audiovisual works, translations, flashcards or other materials on the Services (“Content”), the User hereby grants to WSHH a royalty free, perpetual, irrevocable, worldwide, nonexclusive, transferable, and sublicensable licence to use, reproduce, copy, adapt, modify, merge, distribute, publicly display, create derivative works from, incorporate such Content into other works; sublicence through multiple tiers the Content, and acknowledge that this licence cannot be terminated by you once your Content is submitted to the Services.
4.2.3. You represent that you own or have secured all legal rights necessary for the Content submitted by you to be used by you, WSHH, and others as described and otherwise contemplated in the T&C.
4.2.4. The User understands that other users will have access to the Content and that neither they or WSHH have any obligation to you or anyone else to maintain the confidentiality of the Content.
4.2.5. WSHH shall have no obligations with respect to any user submitted content.
4.2.6. You are prohibited from posting or transmitting to or from this Website any material:
4.2.6.1. that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
4.2.6.2. for which you have not obtained all necessary licences and/or approvals;
4.2.6.3. which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
4.2.6.4. which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
4.2.7. You may not misuse the Website (including, without limitation, by hacking; using robots, spiders, data mining or similar data gathering tools; and automated submission of data).
4.3. WSHH shall fully cooperate with any law enforcement authorities or court order requesting or directing it to disclose the identity or locate anyone posting any material in breach of section 4 of the T&C.
4.4. Access to the WSHH or LearnPolishwithWeronika.com Community is entirely at the discretion of WSHH. Any User of the WSHH Community or other parts of the Website is required to act within the terms and conditions and the guidelines provided.
4.4.1. Any User conduct deemed in breach of the terms and conditions, WSHH Community guidelines or general appropriateness may result in a ban from the WSHH Community or other parts of the Website.
4.4.2. User conduct warranting a ban from the WSHH Community or other parts of the Website is solely at the discretion of WSHH.
4.4.3. A ban from WSHH due to behavioural breaches represents a breach in the terms and conditions of this contract and voids any applicable refunds. Users may still be able to access all other elements of the courses that they have purchased, within the stated duration.
5.1. Within the course section of the Website, the User will find an overview of the paid courses that can be bought by the User. By purchasing a course, the user receives access to learning content and courses for either a specified duration and within the framework of the respective course for the entire contract lifetime and in accordance with meeting the payments of a subscription licence.
5.2. Any paid services, insofar as prices are quoted on the Website, are understood to include any applicable statutory VAT, whether added additionally at checkout or for the VAT to be included in the total price. An Individual student may be VAT exempt if they reside outside of the European Union or have a right to be VAT exempt as a business individual. If the student is a business client, they may provide a valid VAT number at checkout.
5.3. You may not subscribe to a payment schedule if you are under 18 years of age or prohibited from using our service under the laws of the country in which you are resident.
5.4. The billing type, price and contract lifetime are each listed as part of the ordering process and are fully summarised before completion of the order.
5.5. Course access is provided upon payment and the start date of the contract term being the date the course is purchased.
5.6. Subscription contracts (or installments) have a start date of the date of purchase and either a set duration or an unlimited duration with a specified, periodical payment date.
5.7. If a student follows an automated Payment Schedule with installments like for example a 3-installment payment plan, with each installment set at for example $46, the payments will occur on the same day every month based on the date of your initial enrollment.
Due Dates:
– First installment: Upon initial enrollment
– Second installment: One month after the initial payment
– Third installment: Two months after the initial payment
No further installments will be charged according to the agreement.
5.7.1 Access to the Course:
If the first installment is paid upon enrollment, full access to the course will be granted. If the second installment is not paid by its due date, access will be temporarily suspended.
5.7.2. Grace Period:
Students have a grace period of 3 months to complete the payment of the second and third installments. To retain lifetime access at the original price, the full payment must be received by the end of the 3-month period.
5.7.2.1 Loss of Access:
If the second and third installments are not received within the 3-month period, access to the course will be suspended. Non-payment without any communication will result in the unenrollment and cancellation of the subscription.
5.7.2.2 Re-Enrollment:
If students wish to enroll again in the future, they will need to do so as if they were enrolling for the first time.
5.7.2.3 Communication:
If difficulties arise or delays in payments are foreseen, students should contact LearnPolishWithWeronika.com at help@learnpolishwithweronika.com as soon as possible.
The company appreciates your understanding and cooperation in adhering to this installment payment policy. The company’s goal is to provide quality education and support for all students.
5.8. Access to LearnPolishwithWeronika.com Community, Courses or other elements of the Website are provided for the duration of the course purchased. In case of a lifetime purchase, access to any communities or Telegram or Facebook groups will be for a lifetime.
5.9. By selecting a subscription-based course, the User agrees to periodic charging through the selected payment method at the selected time periods (e.g. monthly subscription has monthly charge periods).
5.10. The subscription plan to our Services consist of an initial charge and then followed by recurring period charges as agreed to by you. By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges. WSHH may submit periodic charges (e.g., monthly) without further authorisation from you, until you provide prior notice that you have terminated this authorisation or wish to change your payment method. Such notice will not affect charges submitted before WSHH reasonably could act. To terminate your authorisation or change your payment method, log into your Paypal or account and manage your automatic subscription payment to us under the ‘Update my info’ tab through https://checkout.learnpolishwithweronika.com/updateinfo/ or use the link at the bottom of your purchase invoice received upon purchase.
5.12. LearnPolishwithWeronika cannot do this for you. If you didn’t use Paypal to sign up but input your credit / debit card details directly then you will need to cancel or update your subscription using your preferred payment method. You can change your subscription’s payment details by visiting the link above after entering your email to change the payment method. If you wish to cancel the subscription you need to email us at help@learnpolishwithweronika.com
5.13. Single Payments/One-off Payments provide access to single or multiple courses for the duration outlined in the purchase. This may be X amount of months or lifetime. At the point of purchase, your contract term will initiate and after the stated duration, your contract will end and your access to WSHH will expire.
5.14. Lifetime packages provide access to the stated courses for the duration of their availability. Lifetime refers explicitly to the duration of the product(s) included in the Lifetime package, at the point of purchase. If one or more of the products expire or are closed in any way WSHH is not required to replace the product with a like-for-like product. Access to any equivalent or replacement product is explicitly at the discretion of WSHH. Access to the WSHH Community under the lifetime package is for the duration of the availability of the WSHH Community. Any student with a Lifetime package providing access to the WSHH Community can invalidate their access to the community under these terms by acting outside of the contractual agreement, guidelines of the WSHH Community or be otherwise in breach of behavioural standards as defined by WSHH. Any decision regarding behavioural appropriateness/breaches is explicitly, solely and finally at the discretion of WSHH.
5.15. Users who purchase the courses with voice recording or tutor’s feedback must submit their recordings or assignments for feedback before the product duration ends. Incomplete assessments are non-refundable. Assessment audio recordings must be submitted in the format outlined in the course and be of sufficient quality for analysis. If recordings are of insufficient quality, the assessment will be completed but feedback will be limited by the quality of the recordings. If additional recordings are required, users will be required to purchase a second assessment. Feedback on submitted audio recordings can be expected within 7 days, however, this is on a best endeavours basis and is not a contractual obligation. Once audio recordings are submitted, Users are no longer eligible for a refund of the cost of the assessment.
5.16. Lifetime packages refer to any course which provides ‘lifetime availability’ to course content.
6.1. User cancellation and termination rights are carried out in line with Consumer Contract Regulations.
6.2. 14-Day Money Back Guarantee
6.2.2. Users who purchased directly through learnpolishwithweronika.com may cancel any purchase of a course within 14 days, and receive a full refund.
6.3. Some products are non-refundable, such as digital downloads, level tests, or other digital products. If a digital product is non-refundable that is always stated on the page. No refunds are granted due to the non-returnable nature of digital products once they’re downloaded. This is in accordance with the EU Law "Guarantees and returns". More information https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm
6.4. If you purchase a course or a product on the Website, that has the 14-day money-back guarantee, you have exactly 14 days from the date of purchase to request a refund when applicable. For example, if you purchased a course on April 1st at 9 P.M., you can request a full refund until the 15th of April by 9 P.M. We must receive your email, WhatsApp, or Telegram message by that time.
To initiate a refund, please email us at help@learnpolishwithweronika.com within the specified 14-day period.
Refunds will only be processed if you have not completed more than 10% of the course or product content. Completion beyond this threshold disqualifies you from the money-back guarantee. You also disqualify for a refund if you submit any exercises that require manual feedback from the tutor like voice recordings to check your pronunciation or written assignments.
6.4.2. If your payment was made in installments (e.g., a subscription), and you request a refund after the 14-day period, we will cancel any remaining installments, but we can’t refund you.
Example: You purchased the course in 3 installments on April 1st but decided you want a refund on April 17th. Only the remaining 2 installments will be canceled. A refund of the first installment won’t be possible, since you exceeded the 14-day time period. Please note that refund requests made after the 14-day period or for courses where more than 10% of the content has been completed will not be honored.
6.4.3. Refund Policy and Restrictions on Subsequent Purchases
In the event that a student requests a refund for a course within 14 days of the initial purchase, it will be processed as long as the student hasn’t completed more than 10% of the course. However, if a student repurchases the course or part of the course in the future after previously requesting a refund and subsequently seeks a second refund for the subsequent purchase, the company considers this as abuse. In such a scenario, if the student asks for the refund again, the company will only refund 50% of the second purchase amount, acknowledging that this reduction is necessary to cover refund and processing fees incurred by the merchant with each transaction. Additionally, the student will lose access to the course as part of the imposed restrictions on future purchases. Students won’t be able to enroll in any courses in the future; they will be blocked from purchasing, as the company understands the importance of not risking enrolling a student due to legislation and money laundering concerns.
6.4.4.
As mentioned in the point 6.3 Digital downloads and digital products sold on our website fall under the online digital content category in EU regulations, which by law classify as non-refundable once downloaded or streamed, and by law, you lose your right of withdrawal by starting the performance. However, as an act of courtesy, we offer this 14-day money-back guarantee to ensure that all our students have enough time to assess the course content before making a commitment. This gesture comes with the risk of students downloading all the materials and then requesting a refund, but we believe it's essential to prioritize your satisfaction and confidence in the course. For more information about EU digital downloads refunds, please visit: EU Digital Downloads Refunds. We, as a company registered in the European Union, won't be able to issue any refunds post the 14-day Money Back Guarantee, under no circumstance. It's your responsibility to check the course content within the 14-day timeframe.
Currently non-refundable products: "W jedną stronę do Wrocławia (A1+) Ebook" & "Level test"
6.4.5.
Promotion and Refund Policy
During the Christmas promotion, clients who purchase the A1 (Part 1) or A1 (Part 1 & 2) course with support will receive the A1+ Ebook "W jedną stronę do Wrocławia" for free. If suspicious behavior is detected—such as purchasing a course, downloading the ebook, and initiating a refund shortly thereafter—€10.99 (or the equivalent in another currency) will be deducted from the refund as the ebook's value.
6.5
Payment Methods and Authorization
By adding a payment method to your account, you authorize WSHH SERVICES LTD to charge that payment method for the full amount due for any services, products, or subscriptions you have selected. You agree that if your primary payment method is declined or cannot be charged for any reason, WSHH SERVICES LTD may charge any other payment method associated with your account, including any additional cards you have added.
You understand and agree that it is your responsibility to ensure that valid payment methods are available in your account and that you maintain accurate billing information. WSHH Services LTD will notify you of any failed payment attempts, and you agree that WSHH Services LTD may take appropriate actions to collect due amounts, including attempting to charge other available payment methods.
If all payment methods associated with your account fail, your account may be suspended or terminated at our discretion until the outstanding balance is resolved.
7.1. Payment can be made through any of the payment methods detailed on the Website at no additional charge. As part of the payment process, we commission an external payment service provider to process the payment data entered by the User.
7.2. After selecting the desired payment system, the User enters his required data in the appropriate data fields. The commissioned payment service provider is entitled to receive payments for the Website. We reserve the right to restrict the payment systems offered.
7.3. Courses can also be claimed by redeeming a matching coupon. When services are purchased through coupons, they are solely available for the limited period of time determined by the coupon. There may be further obligation to pay a full balance or provide payment details on ongoing subscriptions. Invoicing is not performed.
7.4. You agree to pay all fees and applicable taxes incurred by you or anyone using an account registered to you. WSHH may revise the pricing for the goods and services offered through the Website at any time. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Website must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Website at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.
7.5. All financial transactions made in connection with the Website will be processed by a third party in accordance with their respective terms of use, privacy policy, and/or any applicable payment terms and conditions. We encourage you to learn about the practices of such third parties. In no event will WSHH be responsible for the actions or inactions of any third party payment processor, including, but not limited to, system downtime or payment service outages.
8.1. WSHH, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the LearnPolishWithWeronika.com affiliated companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, special, punitive, exemplary or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort [including without limitation negligence], contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
8.2. The website uses the current and commonly used technologies for its services. In order to fully use the Website, the User must also use these technologies or enable their use on their computer or mobile device (e.g. activation of Java script, cookies, pop-ups). When using older or not commonly used technologies, it is possible that the User can only use the Website to a limited extent.
8.3. The internet services required for the use of the Website and the necessary equipment are the sole responsibility of the User with regard to the costs incurred, the availability and the security of the data connection.
8.4. The Provider expressly does not guarantee that the services offered are suitable for the specific goals pursued by the individual user. Learnpolishwithweronika.com does not guarantee any specific results that you may achieve through the use of the Website. Everybody’s learning journey is different and results may differ for each individual.
9.1. The Website may only be used in accordance with these T&C. In particular, Users are not authorised to:
9.1.1. Reverse engineer, decompile, disassemble, modify, or create derivative works based on the Website and course content within;
9.1.2. Circumvent protective measures that the provider or its licensors use to protect content that is accessible via the Website;
9.1.3. To copy, store, edit derivative works made by WSHH, to develop derivative works based on them, or to modify them in any way;
9.1.4. To lease their own user account or to grant sub-licences;
9.1.5. Sharing one’s own user account with other persons and / or granting others access to the paid services of the Website (so-called “shared account”);
9.1.6. Use the Website in any other improper manner that violates these T&C.
9.2. In the case described in 9.1, as well as in all other cases of improper use, the User agrees to indemnify the provider.
9.3. The User agrees:
9.3.1. not to modify any part of the Website, except with the express and prior written consent of WSHH;
9.3.2. not to download or copy any account information for the benefit of any other party;
9.3.3. not to collect or make any use of any product listings, descriptions or prices; not to resell or make any commercial use of the Website or its contents; not to reproduce, duplicate, copy, sell, resell or otherwise exploit the Website for any commercial purpose without express written consent of WSHH; not to use any meta tags or any other “hidden tag” utilising the LearnPolishwithWeronika.com name or any LearnPolishwithWeronika.com trademarks without the express written consent of WSHH.
9.4. The User agrees not to circumvent, disable or otherwise interfere with security-related features of the Website or any associated websites and/or tablet and/or mobile applications or features that prevent or restrict use or copying of any content or enforce limitations on the Website’s use.
9.5. You agree to defend, indemnify and hold harmless WSHH, the Website and its directors, officers, employees, contractors, agents, suppliers, licensors, successors and assigns, from and against any and all losses, claims, causes of action, obligations, liabilities and damages whatsoever, including attorneys’ fees, arising out of or relating to your access or use of the Website, any false representation made to us (as part of the T&C or otherwise), your breach of any of the T&C, or any claim that any translation we provide to you is inaccurate, inappropriate or defective in any way whatsoever.
10.1. All texts, images and other copyrightable content and works made available under the Website are protected by copyright. Any non-contractual use, especially for commercial or business purposes, requires the prior consent of the provider in writing.
10.2. Any use of all trademarks, brands, designs and business names used by the provider in the context of the offer also requires the prior consent of the provider in text form.
11.1. All texts, images and other copyrightable content and works made available under the Website are protected by copyright. Any non-contractual use, especially for commercial or business purposes, requires the prior consent of the provider in writing.
11.2. Any free materials that do not come from WSHH, but serve as a recommendation for students are free to be shared. That includes the workbooks provided by the Polish government, free web resources & other tools and apps recommended by WSHH to students in the courses.
11.3. Any use of all trademarks, brands, designs and business names used by the provider in the context of the offer also requires the prior consent of the provider in text form.
12.1. If you are a copyright owner and have a good faith belief that any material available through the Website infringes upon your copyrights, you may submit a copyright infringement notification to WSHH by providing us with the following information in writing:
12.1. an electronic or physical signature of the copyright owner or the person authorised to act on behalf of the owner of the copyright interest;
12.2. a description of the copyrighted work that you claim has been infringed;
12.3. a description of where the material that you claim is infringing is located on the Website, with enough detail that we may find it on the Website;
12.4. your address, telephone number, and email address;
12.5. a statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; and
12.6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorised to act on the copyright owner’s behalf.
12.7. Submitted by email: help@learnpolishwithweronika.com
13.1. Links to third party websites on this Website and in the courses are provided solely for your convenience. If you use these links, you leave this Website. WSHH has not reviewed all of these third-party websites and does not control and is not responsible for these websites or their content or availability. WSHH therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and you understand that the T&C and Privacy Policy of the Website does not apply to your use of any third-party content and services.
13.2. The Website may include advertisements, which may be targeted to the Website or other information. The types and extent of advertising by WSHH on the Service are subject to change. In consideration for WSHH granting you access to and use of the Service, you agree that WSHH and its third party providers and partners may place such advertising in connection with the display of content or information submitted by you or others.
13.3. If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website.
13.4. You represent and warrant that:
13.4.1. you are not organised under the laws of, operating from, or otherwise ordinarily resident in a country or territory that is the target or comprehensive U.S. economic or trade sanctions (i.e., an embargo) or;
13.4.2. identified on a list of prohibited or restricted persons, such as Specially Designated Nationals and Blocked Persons, or;
13.4.3. otherwise the target of sanctions with respect to your country of domicile.
13.5. The website and all content and media within or rights granted or provided to you by WSHH are provided to you on an ‘as is’ basis. WSHH and it’s suppliers and partners make no representations or warranties of any kind with respect to the Website, either express or implied, and all such representations and warranties, including warranties of merchantability, fitness for a particular purpose or non-infringement, are expressly disclaimed. Without limiting the generality of the foregoing, WSHH does not make any representation or warranty of any kind relating to accuracy, service availability, completeness, informal content, error-free operation, results to be obtained from use, or non-infringement.
14.1. Use of the Website is governed by the Republic of Cyprus and EU laws including the General Data Protection Regulation which is covered by our Privacy Policy which can be found on our website.
14.2. By using the service and/or agreeing to the T&C, you also agree to our Privacy Policy.
15.1. The contractual relationship between WSHH and the User is, to the extent permitted by law, subject to Cypriot law. If the law of the country in which the consumer is resident provides for greater consumer protection, it will remain unaffected.
15.2. WSHH reserves the right to change these T&C for a material reason (e.g. due to changes in the legal situation or its own offer, technical developments and the like). This is especially true when new offers on the Website require new regulations.
15.3. Affiliate
This website may employ affiliate links to products and services, and you may earn an affiliate commission when making purchases through some of these links, with no additional cost to you.
Rest assured that I only endorse and recommend items that I have personally used or currently use. The affiliate links featured on LearnPolishWithWeronika.com are meticulously selected and authorized.
By being an affiliate, I am able to earn an income and maintain the site’s content. If you need further details or have any inquiries, please do not hesitate to contact me at help@learnpolishwithweronika.com.
15.4 Fair Support Communication Usage
By using the support communication channels, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the support chat support feature.
15.4.2 Availability and Response Time
We aim to provide communication channel support during the designated hours of operation as specified on the Course dashboard. The communication consists of email, Telegram, and WhatsApp directly with the tutors and their assistants. However, we do not guarantee uninterrupted or error-free availability of the live chat support feature. Technical issues or scheduled maintenance may temporarily affect its accessibility.
While we make reasonable efforts to respond promptly to chat inquiries, response times may vary depending on the volume of inquiries and the complexity of the questions. We appreciate your patience and understanding in such cases.
15.4.3 User Responsibilities and Conduct
Users of the support chat feature are expected to provide accurate and relevant information about their inquiries to enable our support team to assist effectively.
Users must conduct themselves in a respectful and professional manner when engaging with our support team. Any form of harassment, use of offensive language, or behavior that violates our general Terms of Use will not be tolerated and may result in immediate termination of support access.
15.4.4 Limitation of Liability
The support chat support feature is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the availability, quality, or accuracy of the support provided through this feature.
In no event shall we be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with the use of the chat support feature, even if we have been advised of the possibility of such damages.
15.4.5 Limited Access Version (Without Support):
Customers have the option to purchase courses without teacher support. This version includes access to video lessons, PDFs, and embedded exercises only. It explicitly excludes any form of teacher's support, including but not limited to: comments, feedback, email explanations of Polish language concepts, or answers to questions about course content. Communication with us is strictly limited to technical issues or payment-related inquiries. By choosing this option, you acknowledge and accept these limitations.
15.5. Self-Study and Direct Communication Support Guidelines
We strongly encourage all students to first go through the recorded course materials provided as part of their lifetime access to the course. These materials are designed to provide comprehensive learning resources and address common questions and challenges.
15.5.1 The support chat support feature should be utilized by students only when they have exhausted their own efforts to find the answers or solutions within the course materials. The purpose of this communication is to offer guidance, clarification, and assistance specifically related to the course content.
The support chat support feature is not intended for conversation purposes, general discussions, or seeking additional lessons beyond the course material. Any attempts to misuse the chat for irrelevant questions or to gain free additional lessons will result in the student being removed from the courses, with a refund provided based on the percentage of videos watched. Students shall use the Facebook or Telegram groups for conversation purposes.
15.5.2 It is essential for students to understand that the tutor's support feature should be used responsibly and respectfully. The number of questions per student should not exceed 30 for the “From Zero to Hero” course and 60 for the “From Hero to Mastery” course. This limit ensures a fair distribution of support resources among all students. In case of any abusive or disruptive behavior aimed at misusing the support chat support feature or violating the Terms and Conditions, we reserve the right to terminate the agreement immediately and provide a refund accordingly.
15.5.3 By using the chat support feature, you acknowledge that you have read, understood, and agree to abide by these Self-Study and Direct Communication Support Guidelines. If you have any questions or concerns regarding these Terms, please contact us at help@learnpolishwithweronika.com
15.6 Testimonials
The site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users and may not necessarily be representative of all users of our products and/or services. We do not claim and you should not assume that all users will have the same experiences. Your individual results may vary.
The testimonials on the site are submitted in various forms such as text, audio, and/or video and are reviewed by us before being posted. They appear on the Site verbatim as given by the users except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the four testimonials contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonial belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials and users are not paid or otherwise compensated for their testimonials.
15.7 Personal Responsibility
You are accessing the Website and its content, programs, and services voluntarily and assume all risks of injury, illness, damage, or loss to yourself or property that may arise, whether caused by the negligence of LearnPolishWithWeronika, its subsidiaries, affiliated companies, owners, members, managers, directors, officers, past and present employees, agents, coaches, representatives, volunteers, successors and assigns.
We use cookies. This allows us to analyze how visitors interact with the site and make it better. By continuing to use the site, you agree to the use of cookies.
Learn Polish with Weronika is a brand name of WSHH Services Limited, a company registered in the Republic of Cyprus No: HE458432.
Trustpilot